bookmi.도움말 센터

Track link clicks

Links in LINE messages become short links on your domain; opening one adds "link clicked" to the conversation.

최종 업데이트 2026-10-10약 1분

대상

업종
음식점・부동산・중소기업・개인사업자
플랜
중소기업・개인사업자 전체 플랜
기능
Customer Contact
이 글의 내용
  1. How it works
  2. Turning it off
  3. FAQ

LINE has no read receipts; whether a link was opened is the only measurable reaction.

How it works

  • URLs in agent replies, sequence LINE steps and broadcasts are replaced with short links on your Bookmi domain when sent. In the message center you still see the original URL.
  • When the customer opens one, the conversation shows "link clicked: domain/path" and the message shows the click count and last click time.
  • Add-friend links (line.me) and Bookmi document share links are left alone (documents have their own view log).

Turning it off

Under Settings → Connectors → LINE → Settings, turn off "Track link clicks". Later messages are no longer rewritten; links already sent keep working.

FAQ

  • Customers cannot open the link: short links use your Bookmi portal domain; with a custom domain, make sure it resolves.
  • More clicks than expected: every open counts, including repeat opens by the same person.
이 글이 도움이 되었나요?

해결되지 않았나요?

이용 중인 고객은 관리 화면의 온라인 지원으로, 도입 전 상담은 문의 양식으로 연락해 주세요.