Review and correct attendance
Review the clock-ins and clock-outs staff make in the app each month, and fix missed or wrong punches with a reason.
Updated 2026-10-052 min read
Applies to
- Industries
- Restaurants
- Plans
- Standard and above (add-on on other plans)
- Feature
- Workforce
On this page
Overview
Attendance shows staff clock-ins and clock-outs month by month. Staff clock in with the Bookmi App, which takes a photo. Admins, store managers and shared store devices can also clock in for other staff.
Fix forgotten or wrong punches with Edit Attendance. The original record, who edited it and why are kept.
Steps: review records
- Open Shifts & attendance → Attendance.
- Filter by month, staff (All Employees), status and store. Reset clears the filters.
- Switch between Staff, Calendar and List views.
- Click a record to open Attendance Details with punch times, punch photos and work hours.
Steps: correct a punch
- Click the pencil in List, or Edit Attendance in Attendance Details.
- Fix the clock-in and clock-out times under Work Periods. On days with a mid-day break, add a row with Add period.
- Choose a Correction Reason (Forgot to punch, Punch error, Device issue, Shift change or Other). For Other, also fill in Details.
- Check Total hours (rounded) and click Confirm.
Edited records get an Edited badge, and the details keep the original times, the reason and who made the change.
On the screen
- Statuses: Normal, Late, Early Leave, Late + Early Leave, Incomplete (no clock-out yet) and Absent.
- Staff: a staff × date grid. The column on the far right (出勤, days worked) counts every day that isn't Absent, including late, early and incomplete days.
- Calendar: each day shows how many people were normal, late/early or incomplete. Click a date to list that day's records.
- 中退×2 and similar (split shifts ×2): days with more than one punch. Turn on Split-shift clock-in (mid-day break) in the store settings to use it.
- 36 Agreement Monitor: shown to people with HR management rights. It shows overtime against the legal limits.
How late and early are judged
- Punches are compared with the start and end of that day's shift. Days without a shift count as Normal.
- Judging and work hours use the company rounding rule (round clock-in up, clock-out down).
FAQ
- I need a record for a day with no punches at all: You can't create records on this screen. Ask the staff member to request a correction in the Bookmi App. Once approved, it appears in the record's correction info as an employee request.
- Someone forgot to clock out and it stays Incomplete: Add the clock-out time with Edit Attendance.
- "Payroll for this month needs recalculation": Payroll for that month was already calculated. Recalculate it in People & pay → Payroll. → Payroll
- Some months can't be edited: Months whose payroll is already paid are locked. Settle differences next month.
- Staff can't clock in again after a break: Turn on Split-shift clock-in (mid-day break) for the store in Settings → Shops.
- I want to change the shift that lateness is based on: → Build the shift schedule
Note
If you don't see this screen in the side menu, check your plan or your role's permissions.
Was this article helpful?
Still need help?
Customers can reach live support from the admin. For questions before signing up, use the contact form.