Shop LINE settings: LINE Login for mobile ordering and LINE reservations

Overview#

Shop LINE settings are the LINE settings the ordering and reservation system uses for each shop. What you save here is used as-is by the table QR ordering screen and LINE reservations.

• ① Official account (Messaging API): your restaurant's Official Account. Register the same Official Account as in the LINE integration.
• ②③ LINE Login channel and own reservation entry: the channel that shows "Log in with LINE (optional)" on the QR ordering screen. If you take reservations with your own LIFF, enter its LIFF ID too.
• ④ Reservation entry: whether LINE reservations come through the BookMi mini app or your own mini app / LIFF.

Orders placed by guests who logged in with LINE count as visits by that guest and toward their stamp card and member tier. Guests who do not log in can still order as before.

Steps: LINE Login for mobile ordering#

1. In LINE Developers, create a LINE Login channel (Web app) under the same provider as your Official Account's Messaging API channel. Choose your restaurant's account under Linked LINE Official Account and publish the channel.
2. Open Reservations & guests → LINE → Shop LINE settings and choose the shop.
3. Enter the channel ID and channel secret in ① Official account and click Save.
4. Enter the login channel ID and secret in ②③ and click Save.
5. Register the URLs under URLs to register on the LINE side in LINE Developers (the webhook URL on the Messaging API channel and the callback URL on the login channel).
6. Turn on Use LINE features for this shop.

About the webhook URL#

If the Official Account is the same as in the LINE integration, the webhook URL shown is Bookmi's. Bookmi receives events and forwards them unchanged to the ordering and reservation system. Bookmi sends the welcome message, the welcome coupon and replies to 会員証, so turn off the greeting message in LINE Official Account Manager.

If you register a different Official Account, mobile ordering and LINE reservations work, but LINE friends, coupons, messages and booking reminders are not available for that account (a notice appears on the screen).

Notes#

• Always create the login channel under the same provider as your Official Account. Otherwise guests' LINE IDs will not match and cannot be linked, given coupons or messaged.
• The add-friend checkbox on the login screen is checked by default only for certified providers (generally companies).
• The same Official Account, login channel or LIFF cannot be used by shops of another company.
• Save the reservation entry as Stopped first, then switch to Accepting after the LINE-side registration and tests are done.