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Sales email
Email customers from your own Gmail, bring their replies back in, and keep everything on the customer, contact and deal.
17 articles
- What you can do with sales emailReal Estate・Small BusinessesEmail customers from your own Gmail and keep every message and reply on the customer, contact and deal. The Mail screen makes sure no reply slips through.
- Connect Gmail and set up sender addressesReal Estate・Small BusinessesConnect your Google account to email customers from your Gmail. Add addresses such as your company info@ or a bookmi.ai address and check them with a test send.
- Bring customer replies into Bookmi (Gmail auto-forward)VideoReal Estate・Small BusinessesSet up Gmail auto-forwarding once so customer replies land in Bookmi conversations. Bookmi never reads your mailbox.
- Set up email signaturesReal Estate・Small BusinessesAn admin creates one company signature and each sender's name, title and mobile are filled in. Each address can also use its own signature or none.
- Write and send an emailReal Estate・Small BusinessesStart an email from anywhere with recipient and greeting filled in. Schedule it, undo right after sending, keep drafts, reply and forward.
- Use AI to polish an email, check keigo and draft repliesReal Estate・Small BusinessesThe AI button in the compose window turns notes (even in Chinese) or awkward Japanese into a polished Japanese business email, checks keigo, and drafts replies. The body only changes when you click Use this.
- Insert meeting time options into an emailReal Estate・Small BusinessesInsert time options picks slots from your free time and adds them to the body as a ready-made Japanese list of proposed dates.
- Get reminded when there is no replyReal Estate・Small BusinessesChoose a reminder such as "in 3 days" when you send. If there is still no reply by then, you are notified at 9:00 that morning.
- Attachments and share linksReal Estate・Small BusinessesSend files from your computer, deal files, quotes and sales materials as attachments or links. Links can expire and show how often they were opened.
- Email quotes, invoices and receiptsSmall BusinessesSend the original PDF saved at issue straight from the document page. Send a link instead and you will know when a quote is opened.
- Never miss a reply on the Mail screenReal Estate・Small BusinessesSwitch between replies to handle, your inbox, sent and scheduled emails, and drafts. Mark a thread as done and it leaves the list.
- Add or change the contact on a thread, or mark it unreadReal Estate・Small BusinessesWhen a customer's manager or colleague replies, add them as a contact from their signature. Move a conversation to the right contact, or mark a thread unread to come back to it.
- See your email numbers (reply rate and reply time)Real Estate・Small BusinessesInsights on the Mail screen shows each owner's reply rate and how long replies take, both theirs and yours. We measure replies, not opens.
- Sort mail from unknown sendersReal Estate・Small BusinessesMail from addresses that are not contacts goes to Unknown senders, visible only to you. Add the sender as a contact to link it to the history.
- Which emails come into BookmiReal Estate・Small BusinessesEmail from customers and contacts, and replies to emails you sent, come in. Automated mail and newsletters from senders you do not know are kept out of the sales lists: they stay in Gmail for Gmail addresses, and go to Notifications for a bookmi.ai work address (no Gmail).
- Who can see your emailsReal Estate・Small BusinessesFor each thread, choose what teammates can see, from Only me to Full email. The default is Subject only.
- Unknown delivery, bounces and unsubscribesReal Estate・Small BusinessesEmails that may not have gone out, emails that failed or bounced, and contacts who unsubscribed are flagged on screen and in notifications.