Sequences

Send email and LINE follow-ups automatically, in the order and timing you set: templates, sequences, how sending works and when it stops.

8 articles

What sequences can doReal Estate・Small BusinessesLine up when, on which channel and with what message, then add contacts and each message goes out automatically. Built to stop follow-ups from slipping.
Write message templatesReal Estate・Small BusinessesPrepare the email and LINE messages you will send as templates, with name variables and fallback words for missing values.
Build a sequenceReal Estate・Small BusinessesLine up steps made of a channel, a template and a wait time. If unsure, start from a scenario and adapt the wording.
Add contacts to a sequenceReal Estate・Small BusinessesAdd contacts from the sequence or from the Sequences card on a contact. Wait times count from the moment they are added.
How sending works (timing, limits, threads)Real Estate・Small BusinessesDue steps go out within about five minutes. Nothing is sent from 8 p.m. to 8 a.m., and each sender can send up to 50 sequence emails a day and 10 an hour.
Automatic stops: replies, unsubscribes and bouncesReal Estate・Small BusinessesWhen a customer's email reply reaches Bookmi, they leave the sequence. Unsubscribes and bounces stop it too. LINE replies do not.
Check progress and the send logReal Estate・Small BusinessesSee each contact's progress under Contacts and every message's result in the send log. Pause, resume and remove from here too.
Tips and sending rulesReal Estate・Small BusinessesThree to five steps, first touch within 24 hours. Send promotional email only to people who agreed to receive it.