Add-friend entry points and the welcome message
Put a "contact us on LINE" entry on business cards, quotes and email signatures. The welcome message is automatic and free.
Updated 2026-10-101 min read
Applies to
- Industries
- Restaurants・Real Estate・Small Businesses
- Plans
- Small Businesses All plans
- Feature
- Customer Contact
On this page
Where to put the entry
Under Settings → Connectors → LINE → Settings, the "Add-friend entry" block gives you the URL and a QR code.
- QR: save it as SVG for business cards and flyers.
- Email signature: copy the signature line into your email signature.
- Document QR: turn on "Show the LINE QR on quotes, invoices and receipts"; newly issued PDFs carry the QR. The setting is frozen at issue time, so turning it off later does not change issued documents.
Welcome message
Set the text under "Welcome message". Empty uses the default (asking for name and company); a single "-" sends nothing. If you use link codes, add "please send the code as is". The welcome message does not use the free quota and is sent again when a customer unblocks you.
Notes
- If the greeting message is also enabled in LINE Official Account Manager, customers receive two messages; turn off LINE's.
- The document QR only appears on documents created in Bookmi, not on uploaded PDFs.
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