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Documentation

Initial setup, number forwarding, reading the ledger, platform integrations — everything you need explained, collected here.

Getting startedComing soon

Sign-up, initial setup, and getting your first AI call running.

Feature guidesComing soon

Customer records, review replies, follow-up — the parts you use daily.

API integrationComing soon

Connecting Bookmi's data to your existing systems.

Getting started

What it takes to go from sign-up to your first AI call.

Initial setupComing soon

Enter your business name and the AI reads public sources to generate an initial configuration. You just fix what's wrong.

Number forwarding / new 050 lineComing soon

The difference between taking a new number and forwarding your existing one, plus the procedure for each. Forwarding follows your carrier's own rules.

Tuning what the AI saysComing soon

What the AI says, when it transfers to a person, how it responds outside opening hours — all changed from the Chinese-language dashboard.

Feature guides

How to read and configure the features you use daily.

Ledger and customer recordsComing soon

How calls, messages and bookings collect automatically, and how to divide permissions.

Review repliesComing soon

Aggregating reviews across platforms, drafting, and the path to publishing.

Sales AI and follow-upComing soon

The deal board and setting the rhythm of staged follow-up.

Booking email integrationComing soon

How to set up automatic import of notification emails from each booking platform.

LINE and WeChat setupComing soon

Connecting official accounts and configuring automatic message replies.

Troubleshooting and support

When something isn't working, start here.

Security and dataComing soon

Where data is stored, permission management, and how to export.

Checking common problemsComing soon

Calls not connecting, emails not reaching the ledger, messages not sending — what to check, in order, for each.

Can't find what you're looking for?

Anything marked "coming soon", just ask us directly. We work in Chinese. Call us, or use the chat at the bottom right.

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