Updates

Product Updates

New features, improvements, fixes, and changes to how Bookmi works. Everything listed here has already shipped.

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October 2026

2026.10.15NewWebsiteAll plans
Get email alerts for changes in cashless payment fees
If you sign up on the cashless payment fee comparison page of our website, you'll now get an email when fees change or c…
2026.10.15ImprovedWebsiteAll plans
Requested service materials now arrive via a dedicated link
When you request materials on our website, you can now open the service guide through a link created for your request. T…
2026.10.15ChangedPlans & billingAll plans
Changed sign-in and data export after a contract ends
We changed what happens when a contract ends. For both free trials and paid plans, you can no longer sign in to the admi…
2026.10.15ImprovedSalesAll plans
Links inside PDFs sent via shared links are now clickable
When you send a proposal or other PDF through a shared link, your customers can now click the links inside it, such as a…
2026.10.15FixedWorkforceStandard and aboveRestaurant
Fixed company-wide position allowance list not showing for some admins
Company admins without the HR & Payroll permission could not see the company-wide position allowance list. They can once…
2026.10.15ImprovedReservationsAll plansRestaurant
Reservation alerts now come from your own LINE mini app
Reservations made through your store's own LINE mini app now send their notifications as service messages from that same…
2026.10.15ImprovedLINEAll plans
Notification improvements and fixes (October 2026)
We've updated the Webhook URL format for LINE Official Account connections to improve stability and security, and refine…
2026.10.15NewAI PhoneAdd-on
Add call transfer staff from the AI Phone Members page
You can now add any member as call transfer staff directly from the AI Phone Members page. Their name, role, position, d…
2026.10.15ImprovedAccount & sign-inAll plans
Sign-up page now includes an optional ad measurement consent
The sign-up page now has an optional checkbox to consent to ad measurement. You can still register or start a free trial…
2026.10.14ImprovedConnectorsAll plans
Open Platform user data now includes position and department
User data returned to connected apps through Open Platform now includes each employee's position and department, so your…
2026.10.14ImprovedAI PhoneAdd-on
AI Phone knowledge base now flags items for you to review
When AI Phone organizes your knowledge base, numbers it can't verify and problems in your source material are now kept a…
2026.10.14ImprovedWebsiteAll plans
Website improvements and bug fixes (October 2026)
We improved the free trial form and confirmation page on our website, fixing an issue that blocked some Chinese-language…
2026.10.14FixedReservationsAll plansRestaurant
Fixed LINE reservation notifications sometimes not being delivered
We fixed an issue where reservation notifications sent from Bookmi's shared LINE Official Account were sometimes not del…
2026.10.14ImprovedReservationsAll plansRestaurant
Reservation guests: better LINE guest matching and visit counts
Reservation guests now bring together guests who reserve or order through LINE. Guests with matching phone numbers are m…
2026.10.14NewIn-store OperationsAll plansRestaurant
Order refunds: refund paid orders from the dashboard or iPad
You can now refund paid orders from the order details on the Orders page or from your store iPad. Prepaid QR orders, Squ…
2026.10.14ImprovedSalesAll plansSmall Business
Pick contacts, customers, and colleagues from the recipient field
You can now click the recipient field to choose from recent recipients, colleagues, contacts, and customers. Search by c…
2026.10.14NewSalesAll plansSmall Business
Route unregistered senders to your inbox without adding them as contacts
You can now send emails from unregistered senders, such as system notifications, straight to your Inbox by address or do…
2026.10.14ImprovedWebsiteAll plans
Free trial and brochure requests now adapt to your industry
You can now start a free trial, brochure request, or inquiry on our website with your industry preselected. Confirmation…
2026.10.14ImprovedAI PhoneAdd-on
AI Phone knowledge base limit is now 5,000 characters on all plans
You can now store up to 5,000 characters in your AI Phone knowledge base on every plan, so the AI has more information a…
2026.10.13NewWebsiteAll plans
Privacy policy for the bookmi Reservations & Orders LINE mini app
We've published a privacy policy for the bookmi Reservations & Orders LINE mini app for restaurants. It explains which r…

Product Updates

October 2026

Get email alerts for changes in cashless payment fees

Requested service materials now arrive via a dedicated link

Changed sign-in and data export after a contract ends

Links inside PDFs sent via shared links are now clickable

Fixed company-wide position allowance list not showing for some admins

Reservation alerts now come from your own LINE mini app

Notification improvements and fixes (October 2026)

Add call transfer staff from the AI Phone Members page

Sign-up page now includes an optional ad measurement consent

Open Platform user data now includes position and department

AI Phone knowledge base now flags items for you to review

Website improvements and bug fixes (October 2026)

Fixed LINE reservation notifications sometimes not being delivered

Reservation guests: better LINE guest matching and visit counts

Order refunds: refund paid orders from the dashboard or iPad

Pick contacts, customers, and colleagues from the recipient field

Route unregistered senders to your inbox without adding them as contacts

Free trial and brochure requests now adapt to your industry

AI Phone knowledge base limit is now 5,000 characters on all plans

Privacy policy for the bookmi Reservations & Orders LINE mini app