Changes to who sees Plan & billing and who gets billing emails
Plan & usage in Settings is now split into Plan & billing and Usage & points, and screens and emails about fees and billing now go only to people who handle contracts and payments.
Before
Anyone with an admin role could open Plan & usage, and emails about contract renewals and payments went to every admin, including store-level admins.
What's new
- Plan & billing: Shows your plan overview, add-ons, billing history, payment method, pending bank transfers and failed payments. Only people who handle contracts and payments, such as the owner and company admins, can open it (store managers and others won't see it).
- Usage & points (new): Shows usage of members, stores, e-contracts and storage, plus your points balance, breakdown and spending. Admins (including store managers) and people who handle contracts and payments can open it. It also shows your current plan, and tells people who can't open Plan & billing who handles it.
- Billing emails: Notices about contract renewals, the end of a free trial, failed payments, receipts and invoices now go to people who handle contracts and payments and to the company's contact email address.
- You no longer receive the same notice twice, once as a billing email and again as a System notification email.
Who it's for
- Industries: all industries
- Screens: Settings > Plan & billing and Usage & points
How to use it
- To check fees and billing, open Settings > Plan & billing.
- To check usage and points, open Settings > Usage & points.