Get notified about issues AI Phone couldn't resolve on a call
You can now receive a single notification after each AI Phone call summarizing anything the AI couldn't resolve. It arrives alongside new reservation notifications, helping you follow up and call customers back.
What's new
- After a call ends, any unresolved issues from that call are combined into one notification instead of being sent one by one.
- If the content is long, the notification is shortened and includes a link to view the details in the admin console.
- The Notifications menu item has been renamed Notification settings. The settings screen and help text now cover both new reservations and unresolved issues.
How to use it
- Open Notification settings from the menu in the admin console.
- Make sure a notification destination is connected. If you already receive new reservation notifications, no additional setup is needed.