Reservation alerts now come from your own LINE mini app

Reservations made through your store's own LINE mini app now send their notifications as service messages from that same mini app. If a message definitely fails to send, it is resent once from your LINE Official Account.

What's new#

• Notifications for reservations made through your own LINE mini app, and for their cancellations, are sent to guests as service messages from that mini app.
• The details button in the notification opens your own mini app, so guests can check their reservation in the same app they booked with.
• Only when a service message is confirmed as not sent, Bookmi resends it once as a message from your store's LINE Official Account.
• If it is unclear whether the message was delivered, it is not resent, so guests don't receive duplicates.
• Messages are not resent if the guest has unfriended your LINE Official Account, or if your LINE Official Account connection details are not registered.

Who it's for#

• Restaurants that take reservations through their own LINE mini app

How to use it#

No setup is needed in the admin console.