Sales: minor improvements and fixes (October 2026)

Here is a roundup of the minor improvements and fixes we made to sales management in October 2026.

Improvements

We added a Daily report tab to the Activities screen. It automatically gathers the day's activities, events and next actions; you add your reflections and tomorrow's plan and submit it, and your manager can comment.
For small businesses and sole proprietors, a reason is now required when marking a deal as lost (with details for Other, and the competitor's name for Lost to a competitor).
Deals now show Confidence definitions and suggest a confidence level based on which BANT items have been confirmed. Stalled deals, and missing amounts, expected close dates and next actions, are also flagged.
Receipts can no longer be deleted once issued; instead, you can Void them with a reason.
Follow-up sequence emails now include an unsubscribe link, and contacts who unsubscribe no longer receive them. After confirming the person has consented again, you can Resubscribe them.
Emails that couldn't be delivered (bounces) are now recorded and shown on the contact. Follow-up sequences are not sent at night (8 p.m. to 8 a.m.).
Activities such as visits can now include an Expected return to office time, which is reflected in the whereabouts schedule. We added a Today's whereabouts and in-office status card to the home screen.
Example text in the input fields for customers, contacts, deals and more now follows the conventions of Japanese business forms.
We tidied up the header area of the deal list (totals, search and view switching) to make it easier to read.

Fixed an issue where event and activity times shifted by 9 hours each time they were saved, and an issue where the calendar didn't show the end of the month or the previous and next months.
Fixed an issue where Mark as paid on an invoice set the amount received to ¥0.
Fixed an issue where consumption tax was applied twice when creating a contract or invoice from a tax-inclusive quote.
Fixed an issue where consumption tax on quotes with a discount was calculated on the amount before the discount.
Fixed an issue where emails weren't sent correctly when the recipient was entered as "Name <address>", and an issue where Cc recipients were dropped when replying.
Fixed an issue where, for small businesses and sole proprietors, moving a deal to Proposal could create a screening application meant for real estate.
We strengthened security.