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Case studies

Our customers

Restaurants, salons, real estate, clinics, forwarding warehouses, seikotsu clinics — businesses of every industry and size, and which of their work they've handed to Bookmi.

Industry

Size

What to hand over

8 cases

Case photo: ramen shop storefront at peak hours

Restaurant · 6 locations · Tokyo

92%

of booking calls answered automatically

AI handles peak-time bookings; the owner spends 4.1 fewer hours a week on the phone.

  • Calls & reception
  • Records & admin
Case photo: hair salon interior

Salon · 2 locations · Osaka

180h

hours saved yearly on blog and social posts

Japanese blog and Xiaohongshu both handled by AI — requested-stylist bookings are up.

  • Marketing & content
  • Follow-up & repeat
Case photo: real estate office, client meeting

Real estate · Rental agency · Saitama

4分

to first response on enquiries

Nothing slips while agents are out on viewings, and walk-in rates went up.

  • Calls & reception
  • Follow-up & repeat
Case photo: clinic reception

Clinic · Yokohama

310件

booking and reschedule calls handled monthly

No more watching the phone mid-consultation, and no more missed calls.

  • Calls & reception
Case photo: forwarding warehouse packing area

Forwarding warehouse · Tokyo

1,800件

arrival notices sent automatically each month

The "has it arrived?" flood on WeChat stopped — that's one person's workload freed up.

  • Records & admin
  • Calls & reception
Case photo: seikotsu clinic treatment room

Seikotsu clinic · Nagoya

+18%

return rate from re-visit reminders

Reminders go out automatically based on treatment records, and lapsed patients came back.

  • Follow-up & repeat
  • Records & admin
Case photo: guesthouse tatami room

Vacation rental · Kyoto

Late-night enquiries answered in four languages

OTA bookings land in the ledger by themselves, and the AI fields check-in questions in four languages.

  • Calls & reception
  • Records & admin
Case photo: professional services office meeting room

Administrative scrivener · Tokyo

Consultation bookings taken even mid-meeting

Booking and document follow-ups run on their own — nobody has to chase case progress.

  • Calls & reception
  • Records & admin

※ Detailed interviews and before/after comparisons for each case are being gathered progressively and published only with each business's permission.

Different industry, different work handed over

What the AI actually does differs by industry plan. Have a look at the explanation for yours:

Salon & beautySmall business & soloVacation rentalsSeikotsu clinicsFitness & yogaProfessional servicesLogistics & forwarding

Thirty days will tell you what it does for your business

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