LINE automatic coupons: send coupons based on guests' visit history
Restaurants with the LINE pack can now automatically send coupons via LINE to guests such as second-time or lapsed visitors, and compare return rates and sales against a control group.
What's new
- A new "Automatic coupons" tab has been added to the LINE screen.
- Available rules: encourage a second visit, build regular visits, win back lapsed guests, and thank guests for visiting.
- For each rule, you can turn it on or off and set the coupon, the number of days, and the message (with a sample), and see how many guests it currently targets.
- For lapsed guests, the suggested number of days is based on your store's typical visit interval.
- You can set aside a control group that does not receive coupons, choose the time window for sending, and send reminders before coupons expire.
- Results: compare the 30-day return rate and additional sales between guests who received coupons and the control group. Results for fewer than 30 guests are shown for reference only.
- You can review a log of sent coupons.
Who it's for
- Restaurants with the LINE pack
How to use it
- Open "LINE" from the menu and select the "Automatic coupons" tab.
- Turn on the rules you want and set the coupon, number of days, and message.
- If needed, set up a control group, sending time window, and expiry reminders.