bookmi.
050-1793-819824hLog inGet the guideStart free

Improved Japanese phrasing and tone for AI Phone calls

AI Phone's Japanese responses have been refined. From the opening greeting to taking reservations and transferring calls, the AI now uses consistent hospitality phrasing and a bright, steady tone. Chinese and English are unchanged.

What's new

  • The opening greeting is now consistently お電話ありがとうございます。〇〇でございます。, without time-of-day greetings such as こんにちは.
  • The AI speaks in a bright, friendly hospitality tone, keeps a consistent voice throughout the call, and uses standard pronunciation.
  • Honorific expressions have been reviewed. For example, the AI now says ご予約を承りました when a reservation is confirmed.
  • The phrases used while checking availability and when starting to share the result are now standardized.
  • Messages for asking the caller to repeat, placing the call on hold, transferring to staff (including the call recording notice), unanswered transfers, and unavailable transfers now follow standard hospitality phrasing.
  • When a caller wants to change only one detail of a reservation, the AI keeps all other confirmed details as they are.

How to use it

No setup is required.

← Back to Product Updates

Try freeNo card needed