Set rules for online bookings made through LINE
Set when, how many and how much each store accepts when guests book through LINE. You can also notify LINE guests about their booking and merge duplicate guest records.
What's new
- Booking settings in the top right of Reservations lets you set, per store, how far ahead guests can book, the same-day cutoff, start-time interval, length of stay, booking hours (match business hours or set your own) and closed dates.
- Set the maximum party size and a cap per time slot (groups or guests). Phone, gourmet-site and in-store bookings count toward the cap, and slots over the cap can't be booked on LINE.
- Choose whether bookings are confirmed instantly or after the store confirms, and set a deadline for cancelling on LINE.
- Notify LINE guests when a booking is received, confirmed, cancelled or changed, and the day before (message text can be edited when you take bookings on your own LINE Official Account).
- LINE bookings arrive in Reservations without a table assigned, so the store picks the table.
- Guests shows a LINE mark in the list, and the detail view lets you check or remove the LINE link and see the change history. If one guest has two records, use Merge with another customer to combine them.
Who it's for
- Industry: Restaurants
- Screens: Reservations > Booking settings, and Guests
How to use it
- BookMi connects LINE for you, so contact us to start taking LINE bookings (the guest booking screens are rolling out gradually).
- Open Reservations and click Booking settings in the top right.
- Choose a store, enter your booking rules and save. Once LINE is connected, you can turn bookings on.