Reservation guests: better LINE guest matching and visit counts

Reservation guests now bring together guests who reserve or order through LINE. Guests with matching phone numbers are merged, LINE orders are linked, and visit counts are rebuilt from reservations.

What's new#

• Guests who reserve or order through LINE are now registered as reservation guests regardless of your store's LINE settings.
• Each guest's LINE display name and profile picture are now saved to their guest record.
• When a guest who reserves through LINE matches an existing guest by name and phone number, the two records are merged.
• LINE orders that aren't linked to a guest are matched later using LINE friend information and counted toward that guest's visit history.
• Reservation counts, cancellation counts, and first and latest reservation dates are now recalculated from your reservation records. Only cancellations made by the guest are counted; reservations canceled on the store iPad are not.

Who it's for#

• Restaurants that accept reservations or orders through LINE

How to use it#

No setup is required.