Overdue reservations are now automatically marked as checked out

Reservations that pass the time set in your store settings are now automatically marked as checked out instead of no-show. The setting has also been renamed to match the new behavior.

What's changed#

• Automatic handling

- Before: Reservations past the set time were automatically marked as no-show.
- Now: Reservations past the set time are automatically marked as checked out.

• Setting name in store settings

- Before: "Time until auto-cancel"
- Now: "Time until auto check-out"

• The setting's description now notes that no-shows need to be marked manually.

Impact and what to do#

• The time you have already configured is kept, so you don't need to set it again.
• Reservations for guests who didn't arrive will no longer be marked as no-show automatically. If you want to record a no-show, mark it manually on each reservation.
• If you rely on no-show counts for tracking or reviews, please check your workflow.

Who it's for#

• Stores that have set an automatic handling time in their store settings