Transform your customer experience
bookmi. helps Japan's small businesses show up at their best for every customer.
More tools, yet each covers only one piece — and stitching them together falls to the owner. Setup is hard, and manuals and price lists are scattered everywhere. With bookmi., just hand over your documents and your AI staff learns how you work.
Maximize customer value
Personal service for every customer, at every moment that matters — from the first booking to the next visit.
Empower every team
No engineers needed. Hand over your manuals and anyone on the floor can train your AI staff.
One AI across every channel
Phone, LINE, web, email, SMS and in store. Wherever customers reach you, the same AI staff gives the same answer.
Pay for results
Pricing that matches the work your AI staff gets done. Start small and grow as you see results.
Find the right plan for your business
Choose your business type and we'll point you to the plans that fit.
*1 Median reduction in days to close the month, before vs. after adoption, from a usage survey of customers (internal survey, Aug 2026)
*2 Calculated from the average monthly churn rate, Sep 2025–Aug 2026 (account basis)
*3 Internal survey of Bookmi customers, Aug 2026 (312 responses; “satisfied” + “somewhat satisfied”)
Used by stores and companies across industries and sizes
For companies
Industry-specific plans where AI handles everything from calls and bookings to marketing and admin — backing the everyday work of shops and small businesses.
The moment a booking email lands, it's in the ledger.
bookmi.RestaurantBookings · Calls · Ledger
New bookings reach your staff on LINE, and AI answers the phone first.
- Booking emails straight to the ledger
- LINE alerts to staff for new bookings
- AI phone (add-on)
- Booking and customer ledger
- Business analytics
AI sends the first reply to LINE enquiries, right away.
bookmi.Real estatePilotEnquiries · Follow-up · Owner reports
Staged email and LINE follow-ups, through to owner statements.
- AI first replies on LINE
- Email & LINE follow-up sequences
- Property ledger & viewings
- Owner statements (rental management)
- Deal board
- LINE broadcasts
The moment an OTA booking lands, it's in the ledger.
bookmi.Vacation rentals & travelBookings · Enquiries · Multilingual
Late-night check-in questions, answered by AI in four languages.
- Airbnb and Booking reservations into the ledger
- Check-in instructions sent automatically
- Four-language enquiry handling (JA/ZH/EN/KO)
- Cleaning shift reminders
- Local recommendations and travel questions
Snap a receipt to book it. Issue an invoice and it's recorded.
bookmi.AccountingBookkeeping · invoicing · finance
From importing bank statements to reconciliation — finance handled by AI and automation.
- AI receipt reading
- Invoices & receipts
- Bank import & reconciliation
- Export to Yayoi / freee
Front office and back office in one dashboard.
bookmi.Small business & solo shopsCustomer work and admin in one (1–50 people)
Books and records ready — filing stays with your tax accountant.
- Quotes, invoices and receipts
- Accountant package (Yayoi / freee formats)
- AI receipt reading
- Timekeeping, payroll, year-end adjustment
- Tax, insurance and visa deadlines
- AI Phone (add-on)
For operators handling China-to-Japan e-commerce parcels.
bookmi.Cross-border logisticsEnterprise · by consultation
Flight and parcel ledger, recipient checks, returns and refunds in one admin system. Offered on the Enterprise plan, quoted individually.
- Flight & parcel ledger
- Two-step recipient review
- Enquiry records
- Returns & refunds
For salons juggling calls mid-appointment and bookings from every platform.
bookmi.Salon & beautyComing soon · Pre-registration open
Plans for this industry are in preparation. Pre-registration is open.
For clinics that can't pick up booking calls mid-session.
bookmi.Seikotsu & bodywork clinicsComing soon · Pre-registration open
Plans for this industry are in preparation. Pre-registration is open.
For studios losing membership enquiries during class.
bookmi.Fitness & yogaComing soon · Pre-registration open
Plans for this industry are in preparation. Pre-registration is open.
And other industries too
- Clinics & treatment rooms
- Dental
- Veterinary
- Schools & tutoring
- Hotels & inns
- Retail & e-commerce
- Repair & maintenance
- Car rental
If your work involves phone calls, bookings or customer follow-up, most industries can be covered by combining what's already there.
From customer care to back-office admin, your AI staff takes it on.
- ✓AI phone takes bookings (24/7, multilingual)
- ✓Instant answers to common questions on LINE and the web
- ✓Booking emails auto-imported, LINE alerts for new bookings
- ✓Every enquiry in one inbox
- ✓Quote → e-contract → invoice & receipt
- ✓Follow-ups and re-visit reminders
Stop missing bookings24/7
- ✓Answers questions from new hires and staff, straight from your manuals
- ✓AI reads receipts and invoices
- ✓Bank feed import and payment matching
- ✓Attendance, payroll, social insurance, year-end adjustment (up to the annual tax figure)
- ✓Tax and social-insurance deadline calendar
- ✓Tax accountant package (Yayoi / freee format)
Payroll relief~1 headcount※1
- ✓Snap a receipt, get a draft entry
- ✓Account suggestions (you confirm)
- ✓Invoices created automatically
- ✓Automatic shift scheduling
- ✓Morning business briefing (LINE / email)
- ✓AI business analysis (Standard and above)
Customer records created automatically9,600+※2
* Industry plans and the small-business edition include different features. See each plan page for details. *1 Payroll relief (~1 headcount) is an estimate based on the volume of calls, follow-ups and paperwork; results vary by business size, type and operation. *2 Customer records created automatically (9,600+): cumulative total measured across the service as of Aug 2026 (internal system logs).
For sole proprietors & side businesses
A one-person shop or a side business — hand AI as much as you need, from quotes, invoices and bookkeeping to calls and bookings.
Front office and back office in one dashboard.
bookmi.Small business & solo shopsCustomer work and admin in one (1–50 people)
Books and records ready — filing stays with your tax accountant.
- Quotes, invoices and receipts
- Accountant package (Yayoi / freee formats)
- AI receipt reading
- Timekeeping, payroll, year-end adjustment
- Tax, insurance and visa deadlines
- AI Phone (add-on)
Using Yayoi or freee? No need to switch. See how it works with your accounting software →
With Bookmi, find the way of using AI that fits your business.
We make the everyday work of people at small businesses and shops a little lighter with AI. Step by step, that changes how small businesses work.
Showing: restaurants.
Enquiries, messages and reviews from portals, review sites and other platforms come together on one dashboard. No more opening each platform in turn.
- In your industry
- Reviews from food sites and Google gathered into one list. Filter by rating or site, and spot low ratings right away.
Calls (with the AI phone add-on) and messages to your LINE Official Account get a first answer from the AI. On the phone it speaks Japanese, Chinese, English and Korean. It checks availability, takes the booking and keeps everything on record.
- In your industry
- AI answers booking and opening-hours calls around the clock (add-on). It checks availability, takes the booking, records it in the ledger and texts a confirmation. Call history is in the admin screen.
Booking emails go straight into the ledger and customer record the moment they arrive. Daily business reports and owner statements are built from the figures you record.
- In your industry
- Notification emails from Hot Pepper, Tabelog and Gurunavi are read automatically into one ledger. No re-typing, and no two records disagreeing.
Enquiries that didn't convert get followed up on a rhythm; regulars who've been away get a re-visit reminder. The moment a deal looks live, it comes back to you.
- In your industry
- Booking guests are merged by phone number into one guest ledger with tags and notes, and messages to your LINE official account can be answered from the dashboard.
AI phone
Try the AI phone with a demo call.
AI staffAI staffAI staffAI staff- 19:00
- 4 guests
- table
- Sato
- SMS sent
Added to bookings
Why businesses choose bookmi.
Used by businesses across industries and sizes. Below is part of what deployment achieved — see each case page for details.
Restaurant · 6 locations · Tokyo
92%
of booking calls answered automatically
AI handles peak-time bookings; the owner spends 4.1 fewer hours a week on the phone.
Case details →
Real estate · Rental agency · Saitama
4分
to first response on enquiries
Nothing slips while agents are out on viewings, and walk-in rates went up.
Case details →
Clinic · Yokohama
310件
booking and reschedule calls handled monthly
No more watching the phone mid-consultation, and no more missed calls.
Case details →
Apparel
AI answers stock and size inquiries automatically
Calls and LINE messages about stock, sizes and holds go to AI, and come-back reminders go out automatically.
Case details →
Vacation rental · Kyoto
Late-night enquiries answered in four languages
OTA bookings land in the ledger by themselves, and the AI fields check-in questions in four languages.
Case details →
* Measured results at MUZN (deployed Apr 2025, as of Aug 2026, internal system logs). Outcomes vary by store size, business type and operation; similar results are not guaranteed.
"The phone ringing while I was in the kitchen used to be my biggest headache. Now I don't have to leave the line, we stop losing bookings, and the shop runs calmer. The data is right there in the dashboard — I can see how each location is doing at a glance."
Owner, MUZN
- Customer data stored in data centers in Japan (Tokyo)
- Encrypted connections, never used by Bookmi to train AI models
- Two-step verification, role-based permissions and login history
- Export CSV or Excel anytime, and on request after a paid plan ends
From one location to many — plans that grow with you
Change plans as your business changes. Start small, and scale up on pricing built to grow with you.
Monthly, tax included. Pricing and features vary by industry — restaurants shown as an example.
No one to lead AI in-house? bookmi. is with you all the way
- Before you start
We decide together what to hand over
Not sure where AI fits? We learn how you work and suggest the first jobs to hand over — answering calls, taking bookings, common questions.
- During setup
Just send your documents — we set it up
Manuals, price lists, menus — paper or Excel is fine. Our team handles the sorting, initial setup and phone number paperwork, with no setup fee.
- After go-live
The more it works, the more it learns
When your AI staff can't answer something, you get a LINE message. Reply once and it can answer next time. When you want to hand over more, our staff help you plan it.
Latest from bookmi.
Events, trade shows, and announcements about pricing and features.
- Events
[Nov 5] Webinar: "From Quotes to Bookkeeping—One Back Office, Powered by AI" (Free)
- Product
You can now start a trial right away with just your email address
- Product
Our service overview is now available for download
- Notice
About the updated figures on our homepage
- Pricing
Light plan pricing is now the same for every industry
Can I keep my current tax accountant?
Yes. Bookmi doesn't file on your behalf. Each period, your books, receipts and closing documents are bundled into one zip, with journal entries in Yayoi / freee import format (CSV). Your accountant works exactly as before.
We already use Yayoi or freee. Do we have to switch?
No. You can hand Bookmi just the front-office work — calls, bookings, enquiries, invoicing — and keep accounting where it is. Journal entries export in Yayoi / freee import format. If you do switch, entries, contacts and employees can be imported from files.
Do I have to use the AI phone?
No. For restaurants, real estate, vacation rentals and the small-business edition, the AI phone is an optional monthly add-on (AI Phone S–XL). You can use reservations, invoicing, bookkeeping and payroll on their own.
Will customers mind that an AI answers?
Some do. But compared with "I called three times and nobody picked up," the objection is far smaller. The AI says it's an AI in its first sentence, and transfers to you whenever someone asks for a person. You can also enable it only during busy periods and outside opening hours. Calling the demo number above is the quickest way to judge for yourself.
Is my customer data safe? Does it go to third parties?
Data is stored in data centers in Tokyo. Bookmi does not sell it or use it to train AI models. Some processing, such as AI features, uses providers outside Japan, so data needed for those features may be sent abroad. You can export CSV or Excel from each screen at any time during your contract, and after a paid plan ends you can still view and export your data for a set period on request. See our Security page for details.
How long do I have to commit? What if I want to stop?
Monthly billing by default — an annual contract is optional. On the monthly plan you can stop anytime, with no termination fee and no explanation required.
We get a lot of Chinese and other overseas customers — can it handle them?
Yes. Japanese, Chinese, English and Korean are all supported, and the AI detects which language the caller is using and replies in the same one. Most comparable services in Japan are Japanese-only.
My industry isn't on the list — can I still use it?
If your work involves calls, bookings or customer follow-up, it can usually be assembled from what's already there. We'll ask about your operation and build the initial setup ourselves — typically delivered within two weeks, with no setup fee. Get in touch and let's talk.
Is it complicated to configure? I'm not very technical.
There's nothing to configure. Enter your shop or company name at sign-up and the AI drafts your industry, opening hours and services from public information. You just fix what's wrong. You'll see the first result in 90 seconds.
